Professional & Administrative
Customer Service Engineer - Xoran Technologies, Inc., Ann ArborDescription:
Installation and servicing of our medical device products across the USA. See our website for more details.
Requirements:
Exceptional customer service skills, frequent travel, competency with Microsoft Office, heavy lifting. Associates degree or equivalent exp. in field service and/or technical support.
E-mail resume to apply online at our website
Website: www.xorantech.com
(updated 9/7/2010)
Customer Service Manager - Xoran Technologies, Inc., Ann Arbor
Description:
Supervise customer service engineers (CSEs) including scheduling CSEs for the following services: 1. Device installations, moves, and removals, 2. preventative and required maintenance, 3. Product support in customer call center •Oversee customer relationship management (CRM) system •Utilize open book management •Provide world class customer service. See our website for more details.
Requirements:
•Exceptional communication skills, both verbal and written •Effective leadership abilities •Competency with Microsoft Office •Overnight travel, as needed •Bachelor’s degree or equivalent experience •Previous experience in management, field service, or technical support is recommended
E-mail resume to apply online at our website
Website: www.xorantech.com
(updated 9/7/2010)